Interestingly, bypassing Apple Pay and using the same card directly worked for most people, suggesting that the problem lies specifically in the integration of the two services. Additionally, the messages focused primarily on Chase customers.
Chase customer service representatives offered a somewhat vague explanation: “maintenance” and “unexpected update” for Apple Pay. However, neither Apple’s system status webpage nor Chase’s official channels have provided further details on the nature of the problem or the estimated timeline for resolution (as of this writing).
Nilay Patel’s attempt to contact Apple for clarification went unanswered, leaving users facing “inconvenience and uncertainty”.
Source: Ferra
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