iPhones.ru readers reported that Apple has stopped providing support for the iPad and Mac in Russia.
We decided to contact technical support and clarify this point. Employees confirmed that they currently do not have departments that work on issues related to iPad and Mac of any models.
Also during a call, the iPad and Mac options disappeared from the voice menu. All that’s left is the iPhone, Apple Watch, and billing.
For other issues, consultants can try to help only if information about the causes of the breakdown is available on the technical support website. They will send a message to resolve the Apple ID Preferred Mail issue. Specialists cannot create tickets and service tablets and computers.
I believe that the service remains only on the iPhone, Apple Watch and accessories.
Source: Iphones RU
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