Wildberries founder Tatyana Bakalchuk explained the introduction of a fee for returning products to the market as a “fight against shopaholics.” The return of products of inadequate quality is still free at Wildberries, Bakalchuk recalled.
Wildberries introduced a paid return of goods to the market to combat shopaholics. The founder of the company, Tatiana Bakalchuk, spoke about this at the Eurasian Economic Forum, reports RBC.
The measure introduced by the market is not aimed at “normal” buyers, Bakalchuk said. He also reminded that you can return products of inadequate quality on the market for free.
Wildberries is developing a tool that allows it to return money for products to customers immediately, the company founder said.
Previously, Wildberries said that paid return of goods allows Wildberries to offset businessmen’s costs for return transportation, giving sellers the opportunity to set competitive prices.
In April, the Podolsky city court found it illegal for Wildberries to require buyers to pay for the return of defective products. Rospotrebnadzor filed a lawsuit against the company in early March.
Author:
Kirill Bilyk
Source: RB
I am a professional journalist and content creator with extensive experience writing for news websites. I currently work as an author at Gadget Onus, where I specialize in covering hot news topics. My written pieces have been published on some of the biggest media outlets around the world, including The Guardian and BBC News.
