The Ministry of Digital Development is integrating the Russian LLM model into public services. It should simplify the user experience with the portal. For this, YandexGPT and GigaChat are being tested.
The project is carried out by Rostelecom’s RT Labs structure. She trains YandexGPT and GigaChat based on complaints from citizens, messages from officials and responses from call center operators, Kommersant has learned.
Testing of the models will last until the summer, and one of them is planned to be put into service at the end of 2024. So far, the department “does not have a clear idea of the budget volumes.”
Experts point out that such integration will allow the models to learn to communicate with users of government services. However, the operator of the state portal will have to solve the problem of secure processing of citizens’ personal data.
Author:
Karina Pardaeva
Source: RB
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