Despite the quality standards of Apple devices, it is normal for a malfunction from time to time to affect their performance. Of course, not all mistakes deserve a visit to authorized centers, but we can a self-diagnosisHow come When MacBook’s USB-C ports are not working.

In some cases the USB-C ports stop working, making it impossible to connect any accessories. In this case it is recommended two review processesbefore we decide to take our computer to a specialist.

What should you do if a USB device is not working with your Mac?

Apple recommends a few options when Mac USB ports are not working

first thing prefer a classic restart of the computer, because this can help “shock” the Mac back to working condition. If that doesn’t work, try the second option Reset the System Management Controller (SMC)It controls the power, battery, fans and other functions of the MacBook.

The following steps are only Work on MacBook with Apple T2 security chipsIncludes the following models:* MacBook Air introduced in 2018 or later.* MacBook Pro introduced in 2018 or later.

soft reset

Try restarting the MacBook. This will not cause you to lose any data or files; This is a slightly more useful way of restarting your Mac than restarting it.

1. Click the Apple menu, then click Close.
2. Press and hold the power button for 10 seconds.
3. Release the power button.
4. Wait a few seconds.
5. Press the power button again to turn on your Mac. Once your Mac is charging, check if the USB-C ports are working. If not, it’s time to move on to the next step.

Reset the System Management Controller on your MacBook

This SMC is responsible for several different aspects of your MacBook or MacBook Pro, including how energy is distributed on your MacBook, including USB-C ports. So, if one or more of your ports are not working, resetting the SMC may fix it.

1. Click on the Apple menu in the upper left corner of your screen.
2. Click Close…
3. Press and hold Control-Option-Shift for 7 seconds.
4. Press and hold the power button and other keys. If your Mac is on, this will turn it off.
5. Press all four keys for another 7 seconds.
6. Press the power button to turn on your Mac.
7. Now you can check all your USB-C ports to see if they are working.

This will be the second option where everything is expected to work. If that’s not the case and your USB-C ports are still not working, it’s likely A more complex error that requires the attention of authorized repair centers.