_wOgEWIX.jpg.700x438_q95.jpg "Avito allowed sellers to leave reviews for buyers.")
Avito has added the ability to leave reviews for customers in the Products category, the site said in a statement. Previously, only customers could leave reviews.
Subscribe to RB.RU on Telegram
This functionality will be available to all users at the end of May.
The seller can write a review for the buyer if one of the conditions is met:
- the order is completed and the money is received;
- the buyer rejected the goods or returned them, and the goods were returned to the seller;
- the buyer or seller canceled the order before the goods were shipped.
The seller will see a special form on the order page where they can write a review and rate the transaction. The opportunity to leave comments will be available for 14 days after the form appears.
Sellers will be able to see customer reviews after placing an order or initiating a correspondence.
The functionality was launched in test mode in September. It should be noted that over six months, users in the test group left 250 thousand reviews, 93% with a rating of “5”.
Avito also offers the possibility of leaving reviews for tenants in the short-term rental segment.
Author:
Anastasia Marina
Source: RB
I am a professional journalist and content creator with extensive experience writing for news websites. I currently work as an author at Gadget Onus, where I specialize in covering hot news topics. My written pieces have been published on some of the biggest media outlets around the world, including The Guardian and BBC News.
