The outage affected major U.S. airlines, including Delta, American and United, which had to suspend flights for several hours. Major international airports, including Hong Kong International and Liverpool John Lennon, resorted to manual check-in and urged passengers to arrive early. As of Friday afternoon, more than 4,000 flights worldwide had been canceled and 35,500 delayed, according to FlightAware.
The CrowdStrike software update caused critical IT system outages that left both airlines and ground handling companies like Unifi Aviation unable to coordinate operations. While flight control systems were not affected, the reliance on automated check-in, baggage handling and passenger data updates meant that when central systems went down, delays would spread across the network, which is why the impact was so severe. A domino effect.
The consequences of the failure are expected to last for a long time, with the aviation industry working to redistribute crews, flights and luggage.
But not in Russia. The country was not affected by the global crisis.
Source: Ferra
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