On the afternoon of November 18, Russian users complained about a technical problem in the work of the delivery operator SDEK, as follows from data on the Downdetector.su website. In total, several hundred people reported problems.

Users reported a bug in SDEK on November 18
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Complaints about the operation of the service began to arrive at approximately 15:45 Moscow time. The website, app, and package tracking did not work for users.

The peak of complaints occurred at 16:00 Moscow time. Until then, 595 people had reported problems, and the network failure rate reached 33.6%. Residents of the Tver region, St. Petersburg, Leningrad region, Moscow, Moscow region, Sverdlovsk region and Karelia reported the most problems.

“During the technical work, a series of process stops were carried out for less than 15 minutes. The work affected a small number of our customers. The packages are also delivered to the collection point,” the SDEK press service informed RB.RU.

Author:

Bogdan Muzychenko

Source: RB

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