The gist of the case was the revelation in 2019 that Apple’s quality assurance contractors were able to inadvertently hear personal information recorded using the “Hey Siri” feature. The recordings contained medical data, information about crimes and even intimate moments. Despite this, Apple stated that it did not admit guilt and agreed to compromise.
After the scandal became public, Apple said the records were not associated with user accounts and were not used for personalized advertising offers. However, the company suspended the program and changed its policy to reduce the number of people who could listen to such recordings. In the future, only Apple employees will be able to access Siri data, and users will now have to consent to data sharing.
Source: Ferra
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