Beeline and Alfa-Bank launched a joint service that helps to fight quickly. Now, if the customer needs the assistance of the Bank during a call to the Beeline Support Service, the operator immediately transfers to the bank. This eliminates the need for back and re -examination.
Such a relationship accelerates the reaction to suspicious actions and reduces the risk of financial loss. The support services of both companies work throughout the day and the scammers are ready to work fast, even if they have accessed customer SMS codes. If customer codes accidentally deliver it to foreigners, it will be immediately referred to Alfa Bank to prevent deception.
According to Antifhrod Beeline Director Beeline Peter Alferov, at the beginning of 2025, the services received more than 33,000 appeals and about 5 thousand of them are about hacking their bank accounts. Now, instead of two calls, the customer gets help immediately and quickly. Yevgeny Vinokurov, President of the Directorate of Alfa-Bank Claims, stated that the struggle against telephone fraud requires the common efforts of companies and that their projects with Beeline are an important step in this direction.
Source: Ferra
I am a professional journalist and content creator with extensive experience writing for news websites. I currently work as an author at Gadget Onus, where I specialize in covering hot news topics. My written pieces have been published on some of the biggest media outlets around the world, including The Guardian and BBC News.
