Russian service centers reported a shortage of spare parts for repairing Asus, Acer, HP, Huawei, Lenovo and Apple laptops. Repairs can take up to six weeks.
Spare parts delivery times to Russia can take up to 1.5 months due to complicated logistics processes, Izvestia learns.
Huawei’s technical support line reported that all service centers of the Chinese company in Russia have only two keyboards for Huawei MateBook X Pro 2020, one in Moscow and one in St. Petersburg.
The RSS service center said that there are no contacts with the HP brand that left Russia now. There, the spare parts are ordered through China, the lead time is four to six weeks.
The ASC 911NB, which is engaged in the repair of Asus, was warned about the supply of parts within two or three weeks. The M-Project service center, which repairs Lenovo laptops, said that only a part of the spare parts were available, while some of the missing ones could not be obtained even on request.
Suppliers that have not completely severed relations with Russia supply keyboards in Russian. If necessary, the keys of the centers are Russified by engraving.
In June, service centers began to dismantle new and used equipment due to the lack of components for device repair. At the same time, the price of smartphone repair in the second quarter has already increased by 11% year-on-year and 5% compared to the first quarter, laptops – 6% in both cases.
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