iCloud users on Windows report serious problems with the program on forums and private websites on the Internet. According to customer information, cloud storage system is corrupting some of their videos and worse than that, photos of other random users appear in their library.
on the forum MacRumors We have a compilation of complaints about the issue. An official explanation of the situation has not yet been released, but due to the behavior of the bug, it seems that there was a sync error at the moment when files should be sent from devices to iCloud.
Users are reporting problems with videos and photos taken, especially on iPhone 13 Pro and iPhone 14 Pro. staff MacRumors He underlined a comment that sums up the situation very well:
“iCloud for Windows distorts videos taken with the iPhone 14 Pro Max, resulting in black videos with scan lines. On rare occasions, it adds screenshots to videos from unknown sources, possibly other iCloud accounts. I’ve seen photos of other people’s families, football matches, and other random stuff I’ve never seen in my life. photos. Frankly, this is extremely worrying and doesn’t make me feel completely safe using iCloud.”
As highlighted in the comment above, it doesn’t seem safe to use iCloud on Windows at the moment, and it’s not recommended to keep auto-sync turned on – at least until Apple addresses and fixes the issue. The issue was seen on Windows 10 and Windows 11 and seems to affect users with settings like HDR and HEVC enabled.
Source: Tec Mundo
