Due to various fraud reports, iFood has strengthened the platform’s security measures throughout 2022. The food and grocery delivery service has signed agreements with state public security departments, as well as using technology to prevent crime.
Collaboration with government agencies took place in São Paulo, Rio de Janeiro and Ceará. to prevent criminals impersonating couriers. At locations, iFood provides the platform’s technology so police can verify who is approached in operations and distinguish them from scammers.
The system is automatic to avoid sharing courier data. In new employee registrations, The app uses the OCR verification process that checks if the person in the photo is the same as the document submitted.. Facial recognition is done periodically, even for those whose account has been verified.
Even with security measures, iFood reinforces this Couriers do not have to use the red backpack as the brand logo.. So, this does not mean that all people are. bag they are real delivery workers.
Source: Tec Mundo
