Microsoft stopped repairing Xbox under warranty in Russia. Izvestia spoke about this about the support of the technical company, and also confirmed the files and retailers.
Warranty service for consoles, including those officially imported into the Russian Federation, is no longer available due to observation of the situation. We recommend that owners of set-top boxes contact the store where they were purchased.
Microsoft
One of the owners reported that he could not return the Xbox Series X in the service, although the warranty is valid until 2024.
I began to fill in the data about where I am and at some address you can pick up the goods from me. After filling in all the lines on the page, it was written that there were no service options available.
Xbox Series X Owner
Retailers are ready to take on all warranty obligations, even despite the manufacturer’s refusal to consume.
We, as a seller, are responsible to consumers for the quality of the offered equipment, even if such obligations are not assumed by the manufacturer. We continue to enjoy our usual service—within the warranty period that Xbox console buyers can count on at any store and get a choice.
Representative of M.Video-Eldorado
To repair the devices, original components are used.
Rospotrebnadzor also added that the seller is responsible for the warranty service of the devices. [Известия]
Source: Iphones RU
I am a professional journalist and content creator with extensive experience writing for news websites. I currently work as an author at Gadget Onus, where I specialize in covering hot news topics. My written pieces have been published on some of the biggest media outlets around the world, including The Guardian and BBC News.
