Researchers at the University of California, San Diego, conducted an experiment using ChatGPT in the consultation treatment of hospital patients. The neural network underwent express training based on dialogues in the AskDocs subreddit, where 480,000 participants ask questions to doctors, and they switch as much as possible. The request was validated by non-medical knowledge of ChatGPT, and tested by patients on the results of neural networks – in most cases, they need support more than urgent treatment.
This idea was made possible by the medical system, which was replaced by the crisis caused by the “virtual” “Wallet Health” during the COVID-19 pandemic. Patients are allowed to write to doctors with questions about the message, so as not to have physical contact due to isolation. The number of arrivals increased by 1.6 times, each message required at least 2 minutes to register it in the medical record, the doctors did it right. As a result, 62% of doctors reported burnout at work and refused to continue the experiment.
In this new experience, ChatGPT proved to be successful under the right conditions, and the medical license proved that it was not at all clear who the author was. There were two evaluation criteria: the quality of the response and the responsiveness of the respondent. In 79% of cases, the neural network turned out to be better than receptive doctors: it gave accurate answers 3.6 times more often and was 9.8 times more sensitive in its FORMULATIONS. The result was not very surprising – because of the professionally emotionally deforming my doctor, they cease to sympathize with their patients and treat them as “objects of work” that need to be cured, but nothing more.
It is clear that no one will trust ChatGPT or other AIs to treat people or give them autonomous diagnoses. However, it is quite possible to instruct to conduct consultations, collect disassembled contracts for the same type of issues according to a standard scheme, listen to complaints and give sound advice. This would help to relieve the doctors and draw everyone’s attention patient.
Source: Tech Cult
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