The truth about the return of Apple Vision Pro

Users started returning Apple Vision Pro two weeks after they went on sale in the US, but the volume of returns isn’t as high as you thought. That’s what he says Bloombergwhich highlights that the number of returns is likely “to be among the average” other Apple products and that this “is not a sign of a crisis.”

The above-mentioned media outlets highlight that, according to analysts – since Apple does not provide information on the number of returns – some small retail stores are seeing “one or two returns per day”, while other larger stores are receiving up to 8 returns per day. . . And this, he emphasizes Bloomberg, These are not high numbers. In fact, they highlight that Apple already expected this.

Apple, we recall, offers a two-week return period from the date of purchase of its products, and in the case of the Apple Vision Pro, which went on sale on February 2, it was fulfilled last Friday. Since then, many users who purchased the headset have returned it. This peak in profitability and the fact that many of those who bought Vision Pro are associated with the brand, They seemed to indicate the failure of the device. But there’s nothing that won’t happen with other Apple devices like the Apple Watch or iPhone.

Why do people return Vision Pro?

Apple, however, is interested in knowing why people are returning Vision Pro. This makes sense when you consider that this is the first product in this category. In accordance with Bloombergwho managed to talk to more than a dozen people who returned the company’s mixed reality glasses, there are several reasons for this.

Many users return Vision Pro because heavy or too uncomfortable use. They even warn that they are uncomfortable and that it gives them a headache. Also because the screens are too bright and the field of view is somewhat narrow. They also claim that Vision Pro causes eye fatigue.

Others justify their return by saying that lack of applications and content videos that don’t justify their price. And also because they think this device won’t actually make you more productive, other than being able to use it as an external screen for your Mac.

Finally, there are users who claim that using Vision Pro make them feel isolated from family and friends. They also highlight that there is no “shared experience” feature and that it is difficult to get another user to use the glasses due to the need for such precise head adjustment. Let’s remember that the Vision Pro comes with different sizes of straps and that the user needs to scan their face to know which one they should buy.