Analytics firm CIRP shared an important study based on it a few days ago. iPhone users and how long it will take to replace or repair a damaged Apple product. The results are interesting because there are users who will do it right away or wait up to a month after the device has been lost or stolen, or after an impact that could damage the battery, display, or other functions.

iPhone is the second most important device to repair or replace after iPad and Mac.

According to the results of the study, 45% of users said they would immediately repair or replace an iPhone, same day if possible. As for the Mac, this was only reflected in 27% of users. The percentage immediately drops to 34% when a 1 to 2 day response is taken into account.. Longer, like a week, 15% of users agree.

iPad and Mac are more preferred when a week or earlier period is taken into account. It should be noted that the study included a small number of users who indicated that they could wait more than a month. or that they will never repair your device. In-depth data can be seen in the chart below.

How fast does a user repair a device?

What type of users is more suitable to repair their device?

Another CIRP study went beyond the topic and Now the survey was based on how much users care about repairing their device because of their age.. Would you think a young adult would do this faster than an older adult? we are wrong, the results are interesting because For CIRP, teens aren’t that addicted to their devices.

Results were classified according to 6 age groups, The first, aged 18 to 24, showed little caring, with 27% within the same day or immediately.. Since it is 32%, it does not improve much in the next 1-2 days.

The age group most interested in replacing or repairing their devices faster is the 55-64 age group.. Practically 90% of the time immediately increases to 2 days. The next group that showed the most interest was the 45-54 age group with 89% in the same time period. You can see the exact results in the chart below.

How important is it to repair an Apple device by age group?

Who would have thought that young people didn’t pay so much attention when it came to repairing a device? The truth is, there are other factors that influence the decision to do this right away. or for a certain period of time. one of them is money, as well as the type of damage. Let’s say an iPhone screen has crashed and you can’t view anything for some reason, what would you do? We have no doubt that we are looking for quick diagnostics to know what to do with the device. An unreasonable option is to repair it ourselves, is it worth it with Apple parts?

Another important factor is the type of repair based on an Apple Store or authorized dealer.. In addition to a device that works as a backup, in any case, we do not have an Apple store nearby. If the iPhone is out of warranty, it can be expensive to repair the iPhone.