nequi And bankolombiaTwo of the most important financial platforms in the country said in a statement this Wednesday: Bank transfer services will be suspended do a few days maintenance and updating of applications.
(You may be interested in: Guide to making payments with Nequi, Daviplata and other applications in TransMilenio and SITP).
There are thousands of people using different digital applications every day transactions, payments for bills, services and card top-ups.
Among the most used nequi And bankolombiaIt has over 17.5 million users and over 29 million customers respectively.
This Saturday, November 4th and Sunday, November 5th According to banking companies, applications will be subject to general maintenance.
According to the information provided, users will only be able to use the cards physically. Digital channels and transactions will not work.
(Our tip: Nequi announces changes to the app: this is what the digital wallet now looks like).
“Only from 11:00 at night on Saturday, November 4, until 02:00 in the morning on Sunday, November 5. Pay with your debit or credit card and withdraw money from ATMs“, stated Bancolombia platforms.
Keep this information in mind since maintenance. No one will be able to access your Nequi account from your mobile device or via bankolombia as they usually do.
These updates affect millions of people. According to Nequi data, There are more than 3.5 million users using this digital wallet as their main account in the financial system through ctraders, tradesmen and entrepreneurs.
There are currently more than one 12.4 million active customers per month, that is, 70.8% of total users and have registered above the monthly average between January and September 2023. 207 million transactions.
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“We continue to work to always be at the forefront and accompany you to manage money at your own pace. Therefore, we will be making a technological update to our App on Sunday, November 5, between 2 and 5 am. These routine activities help us improve for you“, explained the application, which was born in 2015 as an initiative of the Bancolombia Group and has become a platform that has become an industry: digital banking.
Laura Nathalia Quintero Ariza.
EL TIEMPO School of Multimedia Journalism.
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Source: Exame
