WhatsApp has revolutionized the way we communicate virtual, making it almost “must have” for anyone with a smartphone. The application combines the convenience of instant messaging, chat groups, audio and video calls in one place.
And it’s no less famous as per the 2022 Mobile Time / Opinion Box survey, Whatsapp is the most popular app in Brazil.
The ‘chatbots’ faced with this scenario, expedite searches, communicate fast information and drive consumers Check out below what a Chatbot is, its importance and which is the best model for WhatsApp for the services they want:
7 best chatbots for WhatsApp
1. Agent robot
Aivo’s Agentbot is one of the most complete chatbots on the market, allowing the creation of conversation streams with a wide variety of possibilities and providing analytics data from customer interactions to improve brands’ decision making.
The tool also makes it possible to combine automated and human services. The biggest difference is that the chatbot has the help of an artificial intelligence to be trained. All of their plans are paid and start at 668 BRL per month and have a 30-day free trial. Learn more on the Aivo website.
2. Bottling
Botsify makes it easy to create bots with no programming knowledge required and supports Facebook, Instagram and SMS in addition to WhatsApp. The platform also has features to analyze transcripts of conversations, store data and generate reports.
Botsify’s chatbot is used by some of the leading companies in the market, including Spotify, Apple, and Unilever, and offers easy integration with various plugins and platforms such as Slack and Google tools. Plans start at $49, about R$233 in direct conversion, and offer a 14-day free trial. Learn more on the Botsify page.
3. Landboat
Landbot is another chatbot solution It’s used by big companies like Uber, LG and L’Oréal. The platform supports Facebook Messenger and WhatsApp on paid plans, as well as other integrations like Google Sheets and Salesforce.
The most complete packages cost at least 30 euros per month, which is equivalent to R$157.51 in direct conversion. It also has a free version for websites that offers a limited number of features, with only 100 chats per month.
4. Leader
Leadster’s chatbot tool offers an active approach with customizing conversations, A/B testing, performance benchmarks dashboard, and lead qualification. The platform even offers integration with other solutions like RD Station, PipeRun, WordPress, and Zapier.
Unlike Landbot, the free version of Leadster has the same features as the paid plan and only limits the monthly generated leads. Full versions start at R$189 per month and you can test them for free for 14 days.
5. Kommo
The Kommo platform provides: automation of most of the sales funnel process, as well as allowing access to reports and monitoring of metrics. In addition to WhatsApp Business, the tool can be integrated into Facebook Messenger, Telegram, Instagram, among other platforms.
Like Botsify, the management of interactions between bots and consumers is accomplished without the need for programming knowledge. Plans start at $15 or R$71.26 in direct conversion with a 14-day trial period. Learn more on the Kommo website.
6. Zendesk
The solution developed by Zendesk is considered one of the pioneers in the market. Besides working on WhatsApp, the tool also supports Instagram, Facebook, email and voice/phone calls. Through an uncomplicated system, it is possible to launch a chatbot via Zendesk in just a few minutes.
The platform also allows customization of the virtual assistant by region, brand, language and departments. Although it doesn’t have a free version, the company offers a trial period starting at $49 for all paid plans or R$232.79 in direct conversion. Learn more on the Zendesk website.
7. Zenvia
Zenvia Official WhatsApp Business API partner in Brazil. The tool focuses on medium to large companies and offers the possibility to create bots for a variety of applications, from meeting scheduling to customer service and launching marketing campaigns.
The company offers a free starter plan for a chat agent with basic features. Other packages start at BRL 40 per month and offer only a few channels and features for a free trial. Learn more on the Zenvia website.
Source: Tec Mundo
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