MGM Resorts: Billion-dollar hotel chain hacked with a single search

Cyber ​​criminals responsible for the cyber attack on the MGM Resorts hotel chain, which operates many luxury properties in the United States, All they had to do was call to gain access to the company’s systems.. The hotel giant has been experiencing problems with its websites and equipment since last Sunday (9).

As announced this Thursday (14), Scattered Spider group will be behind malicious campaign targeting casino operator in Las Vegas and other American cities. Attackers are known to use social engineering and make fraudulent calls to employees of the companies they target.

In searches, cybercriminals pose as employees who are having difficulty accessing certain online services. By deceiving support industry operators, they obtain passwords, codes and other access information to infiltrate internal systems.

Members of Scattered Spider by publication They are experts at obtaining information from their targets by analyzing profiles on social networks. With this data, they exploit possible human errors in customer service to access third-party corporate networks without using any malware.

non-air systems

The cyber attack on MGM Resorts caused several problems for guests and customers of casinos managed by the company. According to TechCrunchSystems remaining offline causes long queues in hotels, since that time Service performed the old fashioned way using paper and pencil.

Slot machines being down, digital room keys not working, payment systems being unusable, TV services and phone lines being disabled are some of the problems reported. The action will result in loss of millionaires on the network, which will He earns around US$15 million per day (R$73 million at a daily rate) at his casinos.

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— MGM Resorts (@MGMResortsIntl) September 14, 2023

Regarding the complaints, the hotel giant said the resorts were “currently operational” despite the issues noted. The company also confirmed that it detected a “cybersecurity issue” affecting some of its systems over the weekend.

In the latest statement made by MGM Resorts, it was stated that the investigation into the attack on its systems continues with the participation of competent authorities. Now, There is no information about whether confidential data was stolen or ransom demands from cybercriminals during the campaign..