Now in the SaluteBot service you can connect artificial intelligence to the GigaChat video neural network to create chat bots for business that process even more applications than before.
As Denis Filippov, vice president for digital interactions at Salyut of Sberbank, said, with their solutions, a business can create its own chatbot with clearly structured logic, a pre-configured format and tone of communication in accordance with the specifics of its field of activity.
Clients will not notice the changes; a bot will also be available to them to quickly find answers to questions of interest. That is, if your bot cannot find an answer, it will connect to GigaChat and it will complete the dialogue.
Integration with GigaChat allowed SaluteBot to reach a whole new level, allowing it to create full-fledged AI assistants for business, which will become a real driver for automating growth in the text channels of many companies.
It is possible that artificial intelligence creates a “second line of support” for the chatbot, relieving contact center operators and improving customer experience. Using GigaChat allows you to reduce the time of creating a chatbot by up to 20 times and bring it into the channel of communication with clients.
In addition, the simple and intuitive interface of SaluteBot does not require special knowledge and programming skills to work with the product.
— Denis Filippov, vice president for digital communications at Salyut, Sberbank
New product features are available to all existing and new users at current SaluteBot rates without additional fees. [Сбер]
Source: Iphones RU
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