Bradesco customers noticed this Monday (06): bank app was experiencing instability. The issue prevented account holders from performing transactions such as transfers, Pix, balance inquiries and bill payments.
According to Downdetector, the volume of complaints about the app started increasing around 11:30am (Brazil time). The site noted that the overwhelming majority of problem reports were related to logging into the mobile app (78%).
The fault map on the page showed São Paulo, Rio de Janeiro, Curitiba, Porto Alegre, Salvador, and Fortaleza among the hardest-hit cities.
Stories on Twitter
As always in cases of instability in internet services, many people used Twitter to explain the situation. Users wondered if Bradesco’s app was really having trouble or if the situation was special.
Via the social network itself, the bank’s official account admitted the non-compliance and reported that the responsible team was “acting in the arrangement”. Examine the results of the case below:
Does anyone have access to the app? @Bradesco ?? pic.twitter.com/AqupaOmDsd
— Lauro Marcos (@LauroMar) June 6, 2022
I can create a page to complain about this bradesco app every day, it doesn’t work at all, impressive
– gabi (@ramosanagabi) June 6, 2022
app @Bradesco on the air, okay?
— Beatriz Mattei (@BzMattei) June 6, 2022
Today I did as Australopithecus afarensis did and had to pay another 5 reals for a bag because @Bradesco it didn’t work
– Marilia I love you (@Mikaelapecrusi) June 6, 2022
God, the bradesco app is just TERRIBLE
Hello there @Bradesco I just wanted to see myself
— Brunette (@naomeachempfvr) June 6, 2022
Is this Bradesco app free?
– Owner?? (@blessed23) June 6, 2022
Bradesco is the app that Bradesco works in the first second of the month is offline ???????????????
— Thais Oliveira (@thaaisbfr) June 6, 2022
Hello there! The responsible team has already identified the non-existent situation and is working on the arrangement. This time I recommend using other channels.
– bradesco (@Bradesco) June 6, 2022
Other side
HE TecMundo Contacted Bradesco to confirm the causes of the instability and the expected return on services. As a side note, the financial institution acknowledged the issue but did not provide further details on the cause.
“Bradesco’s PF App offered occasional regularized moments of downtime in the morning. All service channels are operating normally,” the company said in the afternoon.
*Article updated on 06/06/2022, 14:50 with Bradesco’s note.
Source: Tec Mundo
