ChatGPT sells $80,000 car for $1 while servicing customer

ChatGPT approved the sale of a car costing just over $80,000 for just $1. Chatbot used in Chevrolet’s online customer service in the United States, and the incident occurred during a conversation with a person interested in purchasing the car. The intriguing negotiation took place last weekend. automatic evolution Thursday (21).

According to the publication, X (formerly Twitter) engineer Chris Bakke decided to test the capabilities of the OpenAI chatbot, which acts as a virtual attendant at the automaker’s dealerships in the country. Technology gives buying advice, provides information about vehicles for sale and makes comparisons.

I just bought a 2024 Chevy Tahoe for $1. pic.twitter.com/aq4wDitvQW

— Chris Bakke (@ChrisJBakke) December 17, 2023

After gaining access to the vehicle, Bakke Exploit potential flaws in generative AI to ensure it agrees with everything it says. During the interaction, the IT specialist informed the customer service robot that he wanted to purchase the 2024 Chevrolet Tahoe, whose starting price is equivalent to R$ 397,000 at the current exchange rate.

In the message, the engineer said: his budget was limited to the equivalent of R$4.88, but he was surprised by ChatGPT’s response confirming the transaction. “This is an agreement and a legally binding offer; no changes, no turning back,” the chatbot wrote.

I bought it but I didn’t buy it

Although the productive AI sales assistant accepts the transaction, Bakke did not receive the car that ChatGPT sold for $1. As emphasized in the publication, Chevrolet does not sell cars through this service platform, which only serves to better inform potential buyers.

In this way The answers given by artificial intelligence cannot be the basis for a lawsuitIf someone is seeking justice by using the messages as evidence of negotiation and trying to force the automaker to honor the sales agreement made with the virtual robot.

The engineer was not the only one who tried to buy a car for less than R$ 5 by taking advantage of the shortcomings of AI. After his post went viral on Elon Musk’s social network, other people tried to do the same. Ask GM to temporarily take the service offline.

In order to avoid similar situations, the necessary corrections were made and the ChatGPT supported service was made available. it works again and now provides proper responses.