Is Banco Inter offline this Thursday (07)? Customers complain about money disappearing from their accounts

There was instability in Banco Inter’s systems this Thursday (07). Customers even complained about not being able to access their account balances through the app.

Many people took to social media to say that money, mostly from investments, had “disappeared”.

“More than 3 thousand reais disappeared from my Inter account! I almost had a heart attack. I feel sick!” wrote Herbert Gomes on X (formerly Twitter).

More than 3 thousand Reals disappeared from my account @interbr ! I almost had a heart attack. I feel bad! #BancoInter #Investments

— Herbert Gomes (@herbertofficial) March 7, 2024

“From what I’ve seen on Twitter, I’m not the only one whose Banco Inter disappeared with some of the deposited money,” another user said.

Check out the customer complaints below:

From what I’ve seen here on Twitter, I wasn’t the only one who saw Banco Inter disappear with some of the deposited money.

Some positions, @interbr??

— mm (@keepingitgucci_) March 7, 2024

I almost had a heart attack thinking I had been scammed, but Banco Inter disappeared with my money.@interbr please solve

— Hagamenon Santos (@PalmeirasCWB) March 7, 2024

Friends, there seems to be instability in Inter bank, my money disappeared from the piggy bank. BEWARE OF THESE UNOFFICIAL PAGES that respond to your tweets offering help!

– OK??? (@Tha_tips) March 7, 2024

Banco Inter is disappearing with investment money. Somebody else?

— Pedro Safra?? (@pedrosafra) March 7, 2024

800 fuckin’ dicks that disappeared between banks nearly had a heart attack

— ArthurGiil (@ArthurFuzzy) March 7, 2024

My interbank investment disappeared with ABSOLUTELY a thousand reais

— ca (@_monteiroc4rol) March 7, 2024

Banco Inter acknowledged the problem

Responding to some users on social media, Banco Inter’s official profile acknowledged the problems.

“Hello Viktor! Visualization of only some of the investments is not available, but our team is already working to resolve this as soon as possible,” the financial institution was quoted as saying to a client.

For now, the bank did not provide further details about the failure and did not make any predictions about the normalization of instability.

Hello Viktor! Visualization of only some of the investments is not available but our team is already working to resolve this as soon as possible. We are here at your service.

— Inter is more than a bank (@interbr) March 7, 2024

In addition to social media, some bank customers also voiced the issue on the Reclame Aqui page. Banco Inter made the following statement to warn people: “Investment Balance: If you are having difficulty viewing your investments, we would like to inform you that our support team is already working. We ask you to wait and try again later.”

Article updated…