If Sberbank clients face card blocking after carrying out cryptocurrency transactions, they can try to correct the situation by providing their account information on the website of a cryptocurrency exchange or other services where the purchase and sale of cryptocurrencies took place. digital currency, writes RBC. reference to a representative of Sberbank.
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The bank noted that even screenshots of Internet pages will be sufficient.
After identifying suspicious transactions and suspending card transactions, Sberbank sends requests to clients to clarify the origin of funds.
The credit institution asked customers “not to ignore the bank’s requests” and “give explanations” to maintain the possibility of using all services without restrictions.
Along with the request, the bank sends a note explaining what documents can be provided to confirm the origin of the funds.
“If the source of income comes from cryptocurrency transactions, then it is possible to provide information about the profile of your personal account, which will allow you to unambiguously determine the owner of the account (screenshot), the address of the Internet resource on the one where the purchase was made. and the sale of cryptocurrencies, username, transaction history, etc. was carried out,” Sberbank said.
- On February 29, the Bank of Russia presented updated recommendations for market participants on countering dubious transactions with digital currencies.
- The Central Bank urged credit institutions to monitor the transactions of individual clients in whose favor money transfers related to the purchase and sale of cryptocurrencies are carried out, as well as to request additional information and documents on the nature and purpose of their transactions.
- The regulator’s goal is to strengthen control over transactions involving drop (people using cards to make one-time fraudulent transactions).
Author:
Anastasia Marina
Source: RB
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