Alexandra answers user questions about metro, MCC, MCD, ground transportation, parking, bicycles, scooters and other transportation issues at any time of the day. You can contact him on the Moscow Metro, Moscow Transport, Russian Parking applications, Telegram, VKontakte and the metro and Mosgortrans websites.
Winning the CX World Awards is another recognition of the chatbot’s effectiveness. He has previously won the Crystal Set awards, Russia’s Intelligent Transport Systems magazine and Digital Leaders.
Source: Ferra
I am a professional journalist and content creator with extensive experience writing for news websites. I currently work as an author at Gadget Onus, where I specialize in covering hot news topics. My written pieces have been published on some of the biggest media outlets around the world, including The Guardian and BBC News.
