Copilot, Bing, ChatGPT web search and DuckDuckGo recover after hours of downtime

Update (23 May 2024 – 17:01 CEST): Second pilot, DuckDuckGo and web search ChatGPTamong other services, they return to normal after several hours of inactivity. The platforms managed to recover from a technical failure apparently related to the API ping.

The web version of Copilot, available on Bing.com, is now running smoothly after a long period of downtime. The versions integrated into Microsoft Edge and the Windows taskbar aren’t 100% yet—at least in our tests—but they could return to normal in the next few minutes.

In the case of ChatGPT, whose web search with Bing was down for over 7 hours, it also returned to normal. The OpenAI status page confirms that all systems are running smoothly. Meanwhile, DuckDuckGo and Ecosia, two search engines that depend on Microsoft technology, are now back online.

Original article

Several Microsoft services have been running for several hours now do not work worldwide due to technical inconveniences. The problems are reflected in ping, Second pilot, DuckDuckGo and even in the web search function integrated into ChatGPT.

The first issue logs in Bing and Copilot began around 03:00 ET. Via X (Twitter), Redmond residents confirmed they are investigating the incident that prevented access to their services. A few hours later, they reported that they had begun escalating requests for alternative service components while isolating the cause of the failure.

The last report of this was shortly after 07:30 ET, and the problems have continued since then. It’s true that Bing web search now runs smoothly when accessed from Bing.com; but other platform components throw an error message.

When Second pilot, throws errors in both the version associated with Microsoft Edge and the version integrated with the Windows taskbar. The assistant, powered by artificial intelligence, is in a loop I’m trying to connect, but then it gives me an error message. While in case ChatGPT, OpenAI confirmed on its status page that it has an issue that prevents the chatbot from searching the web. This feature is available to users of paid versions.

DuckDuckGo, whose search engine uses Bing technology, is also experiencing problems. “We’re currently experiencing a bug in DuckDuckGo search that may prevent you from getting results. Thank you for your patience while we select our ducks in a row,” they said on X (Twitter). When you perform a search on this platform, it returns a “blank” results page indicating that there is an error.

Copilot, DuckDuckGo and ChatGPT web searches may crash due to a bug in the Bing API

The crash of Copilot and other services appears to be related to a Bing API issue. This is evidenced by the dependence of the disabled services on their integration with the Microsoft search platform. EcosiaAnother web browser using technology developed in Redmond has also been down for several hours.

“It’s taking a little longer than expected, but we’re working on a solution! Thank you for your patience,” they wrote from Ecosia. As of this writing, this update is already over three hours old.

IN DowndetectorBing is still presenting several reports from users reporting issues. However, Microsoft’s official service status site shows that everything will work without any problems. In any case, there is no direct link to Copilot or its search engine.

We will continue to monitor developments on this issue and will update the article when it is officially announced. what caused the failure on Bing, Copilot, ChatGPT, DuckDuckGo and other affected services.