A survey by VTsIOM showed that there is almost no competition in the taxi market in Russia

Yandex.Taxi service became the undisputed leader among apps (79%). Also in the top five are: Maxim (8%), Uber Russia (5%), Vezet (3%), Drivee and Avtoliga (1% each). This is confirmed by the results of a survey conducted by VTsIOM.

The main reason why Russians prefer taxis as an alternative means of transport is their high cost, according to 60% of respondents. Other external barriers include: “long wait and possibility of not arriving” (19%), “dirty, unpleasant inside the car” (4%), “lack of child seats” (less than 1%).

When ordering a taxi, Russians most often pay attention to the cost of the trip (76%). The speed of delivery of a car is important for every second person (56%), the method of payment is important for every third person (32%), and the driver’s qualification is of concern to 28% of respondents.

Speaking of problems while traveling, 66% mention them. Passengers say that the most unpleasant story is when the driver arrived at the wrong place where they called him (29%), or completely cancelled the order without showing up for the call (29%). One in four people surveyed talked about reckless driving, and one in seven noticed a dangerous violation of traffic rules (14%), among 5% of passengers aggressive drivers were encountered.

It also turned out that eight out of ten respondents do not allow themselves the opportunity to start working or even earn extra money as a taxi driver (81%).

We previously told why taxi services have become more expensive in the regions. This scared 35% of Russians, who began to use this type of transport less often.