European airline Wizz Air to pay passengers for global IT failures

The company said that even though the cause of the failure was beyond its control, customers whose flights were flagged will automatically receive a refund. It will be available in the form of WIZZ credits in the amount of 120%, with the bonuses being awarded within 24 hours of the flight’s scheduled departure.

If a customer intends to rebook their flight instead of receiving a refund, they should call the company’s hotline.

You can also rebook a flight or request a refund through the official website or mobile app.

The company thanked Wizz Air passengers for their patience and understanding and promised to help each and every one of them.

We previously wrote that airlines and airports in Russia were operating normally on July 19, but the large-scale Microsoft outage, which caused problems in aviation, did not affect domestic companies;