Spotify gets automatic podcast comment moderation tool

With the introduction of podcast reviews on Spotify in July, there was a need to add more content moderation. company this week introduced a new automated auditing tool to interact with the audience.

The content author can set the moderation level between “low,” “standard,” and “high”; each has a tolerance level for violations and potentially unwanted comments.

In the lightest option, automatic moderation only includes comments that may violate Spotify’s rules. in the middle, moderation applies to comments with potentially sensitive or inappropriate contentsubmitting the broadcast for the podcaster’s personal evaluation.

Finally, Spotify stores all comments with the strictest control and sends them to the podcaster for approval. Thus, all comments left on the post are eliminated by the content publisher.

Sensitive comments are hidden by default

However, it should be noted that even at the lowest level of control, Potentially sensitive comments will remain private by default – even if they are broadcast normally. In this case, other listeners can check the hidden content by tapping the “Show all comments” button.

The author can also add prohibited words, emoticons or emojis to comments, thus expanding the content list and improving the performance of the automatic moderator. Likewise, You can turn off comment support for any section.

According to Spotify, the new moderation tool is in the testing phase. “As we continue to test and improve our automatic detection systems for more languages, all comments in languages ​​other than English will continue to be reviewed individually by the podcaster,” the company said. But the platform promises to expand automatic checking to more languages ​​”soon.”