Brief background: The McDonald’s ice cream machine meme is an internet joke that makes fun of how often these machines “go down.” When visitors try to order ice cream or milkshakes, they are often greeted with the message “Sorry, the machine is temporarily out of service.” This has become so widespread that it has spawned an entire cultural phenomenon, with social media users joking about the “mysterious” status of these machines. The main reason why soft serve ice cream machines often break down is because they are complex and have a long cleaning process. Most restaurants in the United States use Taylor machines, which require extensive daily cleaning and a lengthy pasteurization procedure to prevent bacterial growth. This process takes several hours and if something goes wrong the device will be blocked and you will have to reboot the device or wait for technical support. In addition, repair and maintenance of Taylors devices can only be done by certified technicians.
The DMCA exemption will allow independent technicians to bypass digital locks on soft serve ice cream machines, allowing them to more effectively diagnose and fix problems. This is especially important for McDonald’s, whose soft ice cream machines frequently break down.
Source: Ferra
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