Ozon will eliminate the possibility of paying for goods upon receipt

In his words, the company decided to leave this option only “in those categories where there is more demand.” “It will still be possible to pay upon receipt of clothing, shoes, accessories and jewelry, as well as other goods that it is important for the buyer to try on,” Ozon said.

Starting November 1, products in other categories must be paid for at checkout. Buyers who place an order before October 31 will be able to pay for their purchase at the delivery point, the press service noted.

The market began testing the postpaid feature in August; The experiment showed that most buyers prefer to pay for the order immediately after placing it.

In professional communities, sellers complained about difficulties with postpaid. One seller noticed that the system does not always correctly update payment status, causing processing failures and clearance delays. Another said postpaid slows down the fulfillment process when customers try products or check them out at pickup points.