Information is available online immediately after a new contract is registered. Subscribers will receive messages to the old number via SMS, email, and also via push notifications if there is an installed MegaFon personal account. Notifications contain information about the new number and instructions on what to do if the number is registered without the owner’s knowledge.
If a subscriber receives a message about an unknown registration, he must urgently contact the contact center and submit documents to block the number. This innovation helps protect customers from fraudsters who can use other people’s passport data to register numbers.
Source: Ferra
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