It is good to charge them: Tim is ordered to pay $ 1,000 to connect more than 3,000 times for the customer.

Tim, the federal region of the second private civilian Civilizdia for more than a year for more than 3,000 inappropriate collection to a consumer who has been convicted of paying $ 1,000 for moral damages.

According to the author of the process, The operator made a call between March 2023 and July 2024 3,213 In February and March 2023, blaming two invoices paid before the deadline.

Calls left several numbersIt makes it difficult to block the guide and create consumer disorders that work as an autonomous lantern and reporting interruptions to serve its customers.

“The insistence of extreme accusations and calls violates the personal rights that affect the moral and psychic integrity of extreme accusations and calls and causes damage to exceeding daily problems.”

In this process, the applicant asked for the following:

• Declaration of Lack of Debt;
• Interruption of inappropriate charges;
• Double payment of the amounts paid in the period;
• A compensation for moral damages of $ 7,000.

. Tim Defense claimed that these charges were not recorded in their internal systems And rejected any irregular behavior. The prints of the company system were presented, but Judge Cynthia Silveira Carvalho thought that it was not enough to prove that there was no failures in updating collection data.

Tim was condemned for moral damage

Sentence, Tim’s:

• He pays $ 1,000 for moral damages to the consumer;
• Stop new fees in the invoices paid immediately;
• Officially accept that debts are not available.

How to avoid unwanted connections

Calls for understanding and marketing by abusive telephone are common problems for many Brazilians. If you encounter this, you can control ways to prevent spam calls on your phone.

In addition, Anatel presents a portal that the company calls me the “company”, which helps to reduce unwanted calls from companies.