Users began to complain to a great extent from the sudden disabling accounts that started in May, and Pinterest technical support referred to the violation of the rules of service and gave uncertain answers. Lack of transparency and adequate answers from support led to an increase in the requests of the users, which forced Pinterest to recognize a mistake that caused even accounts that did not violate the rules.
The company apologized for the causing discomfort, after which most of the injured accounts were restored, and the platform promised to improve mistakes in the future.
At the same time, Pinterest did not reveal all the scale and special reasons for the failure for forcing users to search for answers in various forums.
Source: Ferra
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