Algorithms analyzed 30 communication criteria and determined that innovative technologies, including AI systems, have 25% in customer satisfaction and additional sales in OSSAGO to 15%. Customer support was made more intellectual by using personalized maintenance and clear comments.
Machine analysis also made it possible to reduce the training period by 25% and 8% of operating expenses. Studies on Services and Digital Technologies helped to increase the efficiency of employees and increase the transformation by 7% by explaining the advantages of cross -products.
Source: Ferra
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