On December 1, it was reported that the 988 Lifeline voice search feature was unavailable as a result of a cybersecurity incident. People resort to this line, for example, if they are visited by suicidal thoughts.
On December 1, those who called the line for help heard a message stating that the line was “out of service”. Text messaging and chat services continued for those who needed help. It is unknown who was behind the attack.
Now members of the House of Representatives have passed a bill calling for better coordination and reporting of cyberattacks on the mental health system. They realized that such events could cost people their lives.
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