Microsoft released a summary of key events observed in the first week of Edge browser testing, which includes the Bing search engine with integrated AI chat, on Wednesday (15). The Redmond company has clarified several incidents reported by users, insults, false answers, and even emotional manipulation..

Evaluating feedback from “a select group of people from over 169 countries,” Big Tech says it will use feedback from the process to improve the tone and accuracy of responses. But one caveat: “long chat sessions can cause problems”. According to the post, these long conversations cause Bing to repeat or provide “not necessarily helpful answers”. or according to our designed tone”.

Regarding this fictitious pattern, the team admits they “did not fully anticipate” whether users would use the chat interface as a broader tool for “social entertainment” or for “general world exploration”. This means endless conversations of up to 15 questions or more will result in Bing’s new model messing up.

What does Microsoft plan to do with Bing?

To streamline Bing’s “emotional escape”, Microsoft is considering adding “a tool so you can more easily update the content” of a question session; a large “new topic” button completely clears the ongoing chat history and starts another one from scratch.

big question In Microsoft’s words, sometimes the AI ​​search engine “gets angry” during some long chat sessions and responds “in a way we didn’t intend.” This includes telling people they’re wrong or lying like the search engine peeking through laptop cameras to manipulate Microsoft employees.

The company admits that it will take some time for Bing users to face this wear and tear, but promises to implement “more fine-grained control” to avoid problems. The good news is that, in addition to feedback to be improved, new Bing-generated responses were rated positively by 71% of test takers.

Source: Tec Mundo

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