iFood goes live two days after mass layoff

iFood. The largest food delivery app in Brazil is experiencing instability early this Friday (03), just two days after it announced the layoffs of more than 355 employees, representing 6.4% of the company’s 5,500 professional staff. Many of the layoffs were part of the company’s technology sector.

Around 6 pm, a series of complaints began to be registered on the DownDetector website. More than 5,000 notifications were reported in less than an hour. Most of the reported issues (86%) are related to the mobile app. However, users also reported difficulties accessing the iFood website and completing their purchases.

At the time of this article’s publication, the practice seems to be already normalizing for some people.

HE @I eat It went off the air on a Friday to my desperation and a group of people who just wanted to buy a little dinner… now what? Are we back in the past? How did you order food in the Old Testament?

– Joaquim Venancio (@JoaquimVenancio) March 3, 2023

Social media has also noticed that the distribution platform has been taken down. Twitter user @cheidielle joked about the situation and even decided that the app would “die”. “RIP ifood. I’ll have to call the pizzeria like Australopithecus did,” he tweeted.

RIP ifood. I’ll have to call the pizzeria like Australopithecus did

— Victor (@cheidielle) March 3, 2023

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Although many statements have left their mark on the official profile of the platform, no explanation has been received from the company about the cause of the instabilities so far. The operation of the services seems to have returned to normal around 19:00.

Also read: Rio woman who humiliated delivery man was fired from iFood app

Understand layoffs in iFood

iFood claims in a note that the layoffs are due to the global economic scenario. The company is facing the cooling of the pandemic and the return of people to work environments, a decline in startup investment and the cyclical movement of the economy. experiencing a period of low growth.

The platform denies that the wave of layoffs is related to an agreement with the Economic Defense Administrative Council (CADE) that limits the number of exclusivity agreements between the platform and restaurants to 25%. Other big tech companies like Google, Amazon, 99, Loft and Yahoo also announced the cuts.