How to request a refund on Perfect Pay?

If you have purchased something through Perfect Pay and you regret it, know that you can request a refund. For this, it is important to understand some information and follow the correct guidelines.

First of all, we should point out that Perfect Pay is a payment platform, not a seller of products or services. Therefore, the recovery must be requested directly from the seller or service provider.

Check out the step-by-step guide below on how to apply it without any more headaches. Entertainment!

How to request a refund on Perfect Pay?

As we mentioned above, Perfect Pay refund must be requested directly from the selleron your purchase page.

However, if the seller or service provider does not respond to your return request, it is possible to contact Perfect Pay via the support channel. For this, you need to have some information at hand, such as order number, purchase amount and transaction date.

It is also useful to remember that deadline for requesting a refund varies with each seller’s policy or service provider. That’s why it’s important to read their refund policies before making the purchase.

If the purchase was made with a credit card, the refund amount will be reflected directly on the card statement. On the other hand, for purchases made with a bank receipt, Perfect Pay will be canceled by money order.

If the purchase amount has been paid in installments, the refund will be made in proportion to the number of installments paid. That is, if the purchase was made in 3 installments and you have already paid 2 installments, the chargeback will be made over the third installment amount.

In short, to request a refund on Perfect Pay, you must contact the seller and follow the platform’s policies. If the seller does not respond to your request, contact Perfect Pay support immediately.

For more information on requesting refunds on Perfect Pay, visit the platform’s support section.

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