Now the service will spread this experience to all regions of the entity. The essence of the work of the committee of independent couriers is to review the restriction of access to the orders of criminal couriers. For this purpose, a review group is formed, in which couriers and the Yandex.Delivery representative voluntarily participate.

All members of the committee listen to the arguments of both parties, both the courier and the service representative who submitted the revision application. After that, the committee decides what to do – to maintain the restriction or restore access to orders.

However, in case of repeated verified violations of Yandex.Delivery rules or if the courier transfers their account to another person, the courier will be denied a review of the restrictions.

Source: Ferra

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