According to information released by G1a The young man from Sao Paulo bought a smartphone through his website. American and last Monday (9), took a box condensed milk instead of device. Shortly after receiving the product, he went to social media to complain about the case.

The boy stated that he had trouble contacting the support of Americanas stores before posting the content online. Fortunately, after the post went viral on Twitter, the company reached out to him to try to resolve the sad and sweet situation.

The purchase was made directly in the Lojas Americanas app and the delivery was made by the official carrier of the company. After contacting the young man, the store sent the smartphone again – the device is expected to be delivered this Wednesday (11).

“We just got a call from the Americas and I spoke a bit in stories, they said cell phone delivery is scheduled for tomorrow. I hope I can get back here and tell this story with a good ending. Thank you guys on Twitter,” the hit teen posted on his profile.

Cell phone or condensed milk?

In response to the boy, several Twitter users stated that they had experienced similar situations. while a person got guava when buying mobile phoneanother user stated A bar of soap instead of the iPhone 13.

The situation also created a wave of complaints to the Americanas profile on Twitter, with many customers claiming they were not getting the right product. The store responds to everyone on the social network and tries to figure out the status of each of them.

Source: Tec Mundo

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