According to information released by G1a The young man from Sao Paulo bought a smartphone through his website. American and last Monday (9), took a box condensed milk instead of device. Shortly after receiving the product, he went to social media to complain about the case.
The boy stated that he had trouble contacting the support of Americanas stores before posting the content online. Fortunately, after the post went viral on Twitter, the company reached out to him to try to resolve the sad and sweet situation.
The purchase was made directly in the Lojas Americanas app and the delivery was made by the official carrier of the company. After contacting the young man, the store sent the smartphone again – the device is expected to be delivered this Wednesday (11).
“We just got a call from the Americas and I spoke a bit in stories, they said cell phone delivery is scheduled for tomorrow. I hope I can get back here and tell this story with a good ending. Thank you guys on Twitter,” the hit teen posted on his profile.
Cell phone or condensed milk?
In response to the boy, several Twitter users stated that they had experienced similar situations. while a person got guava when buying mobile phoneanother user stated A bar of soap instead of the iPhone 13.
The situation also created a wave of complaints to the Americanas profile on Twitter, with many customers claiming they were not getting the right product. The store responds to everyone on the social network and tries to figure out the status of each of them.
Hello @americanas I bought a cell phone with you and condensed milk arrived. How will you solve it? I tried to contact SAC but they only have the option to call back.
Carrier was Direct/B2W
waiting for solution pic.twitter.com/JyoFVlHaeR
— Stupid?? (@anifashionn) 10 May 2022
Or @americanas So I bought a cell phone from you and this one also worked. I’ve been chasing you for two weeks and you’re not solving ANYTHING. They said they will change until 05/05, I’ve never seen so much trouble.
Waiting for solution for yesterday!!! https://t.co/2Rrq3e3j5O pic.twitter.com/WP0fVkicls
– amanda (@olmands) 11 May 2022
Your video is ready. Do you want it removed? Reply me by saying “remove” or “delete” pic.twitter.com/uVaskQPYxn
— As Attorney Court Bot ???? (@aceCourtBot) 10 May 2022
Now all that’s left is to make a brigadeiro and cry. pic.twitter.com/b3DssgOnEP
— Olaf (@Pacific2490) 10 May 2022
But then he sends her to buy a laptop and a television to pick up Nescau and Butter. pic.twitter.com/JhL8teidf5
— ???????????? (@Dionitter) 10 May 2022
you can make some dessert soon https://t.co/Dyxlbx71Mg
– vick (@hyugalchemist) 11 May 2022
Source: Tec Mundo
