NuBank announces Protection Package, which includes security measures for accounts

Brazilian fintech NuBank expands its disclosure Protection PackageOne a set of security mechanisms for customers who have a bank account with the institution. tools already existed separately and now included in this group

The innovation will be developed more and more by the company and disseminated in the form of a campaign in communication channels. According to the company, Protection Package it has many featuresbut three of them are the main ones: Street Mode; Smart Defenses; This fraud alert.

Check out more details on security solutions below.

Discover the Protection Package

HE Street Mode the group’s latest innovation and activates custom limits mode when you leave the house and are not connected to a Wi-Fi network that you believe is safe. This is the only engine in the package that is not enabled by default and must be configured and turned on by the user.

already Smart Defenses them artificial intelligence prediction models of the bank that analyzes behavior deemed suspicious based on each customer’s previous model. In extraordinary transactions, transaction can be blocked or monitored closely.

already fraud alert let me know if you do Action for a “potentially suspicious” accountIt is based on data from the Central Bank and the institution itself.

hard times

In recent months, NuBank has been heavily criticized for neglecting emergency cases and any smartphone theft easily causes accounts to be drained quickly. In addition, bank fraud involving the institution took place without arousing suspicion, even if unusual movements were not reported.

Due to these and other complaints, the Bank was informed by the Consumer Protection Agency (Idec), and will have to cooperate in information requests your organ. Idec has given the agency 15 days to explain the security measures it has taken to prevent further theft and fraud in the application.