Nubank announced, this Thursday (18), “Me Roubaram”, a tool to block accounts and cards faster. The innovation was started as a way to provide agile support to anyone who is the victim of theft or theft.
The system works on a specially created page to help people who do not have access to a card or mobile phone. On the website, the person needs to declare the CPF and password to continue blocking the data.
Me Roubaram can also be used by those who have lost their smartphone or card. After saving the status, the account is logged out and the card is temporarily blocked.
Despite the introduction of the system that can prevent money theft and unauthorized transfers, Nubank clarified the issue. still need to contact the service team via email or phone.
Reporting Channel
Another security innovation announced today at Nubank’s 10th anniversary celebration event, Reporting Channel. The platform was created with the aim of allowing anyone to communicate about scam attempts.
Through the channel, an individual can communicate about a fraudulent attempt to which they have been exposed, for example, in the form of a false call center or misleading advertisement. Once reported, the case will be investigated by Nubank’s fraud investigation and information security team.
Reports can be submitted anonymously or publicly, and everything can be done online.
Source: Tec Mundo
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