Apple has started paying those affected by a sound problem in iPhone 7 and iPhone 7 PlusIn the United States, he was forced to claim a collective claim that these devices claimed to be a flaw in the sound chip. Although Apple does not accept that it has made any irregularity, it has adopted an agreement to compensate for the affected users.

In 2023, Apple reached an agreement of $ 35 million to solve the collective demand in the United States iPhone 7 and iPhone 7 Plus models. The demand claimed that these devices were prone to sound problems due to a defect in the sound chip that lost the electrical theme with the logical plate due to the “flexion” of the device storage during normal use.

Apple iPhone 7 pays users between 200 and $ 349

According to reports, Many users buy about 200 dollars, but some have paid up to $ 349. The amount of payment varies depending on whether the user has notified the problem to Apple or to repair or replace your iPhones due to voice problems.

As long as Apple gave information about the sound problems covered by the agreement, and/or paid to replace or replace the agreement, it contained residents of any United States with any iPhone 7 or iPhone 7 Plus between September 16, 2016 and 3 January 2023. Because of these problems, your iPhone. The final date of making a request for last year.

Collective demand, known as “loop disease”, affected the microphone of the iPhone 7 and iPhone 7 Plus. Users had problems like the following:

• Gray speaker button: During the calls, the speaker button appeared inactive and prevented users from using this function.
• Microphone does not work: The microphone stopped working, which meant that other people could not listen to the user during searches or using applications such as Siri.
• There is no sound in videos and voice notes: After the update in iOS 11.3, the multimedia content increased, while the sound was not heard.

Currently, Apple is faced with another collective case that you are accused of recording certain conversations with Siri and users. For this reason, a lawsuit was filed for “illegal and deliberate registration” and not informing users. The company reached an agreement of $ 95 million.

Such collective demands are often relatively common for Apple, which is often faced with cases related to the design or operation of their devices and cost users to a few million in payments.

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