Apple expands iPhone 12 service program due to audio problems in calls

The iPhone 12 and iPhone 12 Pro service program for front-facing speaker sound issues has been extended by Apple for up to 3 years.

by Francisco Fernandez on iPhone

On some Apple phones front speaker problemssomething that makes it quite difficult to make a voice call by not being able to hear the other person unless the loudspeaker is activated. The firm is aware of this and although in many cases the human factor interferes with it, It goes even further in the case of the iPhone 12 and iPhone 12 Pro.

As the firm states, “a very small percentage of iPhone 12 and iPhone 12 Pro devices may experience audio problems due to a component in the receiver module that may fail,” so If you own either of these two devices, it should be free to repair your front speaker.. And now, the firm has chosen to extend the deadlines for said utility until: 3 years.

Apple will continue to repair iPhone 12 and iPhone 12 Pro with sound problems for up to 3 years

As we mentioned, a while ago Officially Released “iPhone 12 and iPhone 12 Pro Service Program for Sound Problems” Worldwide by those from Cupertino. With this program, any iPhone 12 or iPhone 12 Pro manufactured between October 2020 and April 2021, get free front speaker repair to fix sound related issues as described on the official website.

iPhone 12

If you have problems with your iPhone 12’s front speaker, Apple can fix it for free

With this service program, unlike the replacement programs we have seen on other company devices before, What Apple will do is directly repair the speaker on the front of the phone., making it work as it should again. So you will no longer have problems hearing voice calls and the sound will always work as it should.

With the expansion of the service program, If you have an eligible iPhone 12 or iPhone 12 Pro, you have up to 3 years from the date of purchase. to schedule your repair at one of the branded Apple Stores or Apple Authorized Service Providers. The repair will be completely freehowever, if there are more damaged parts that need to be repaired at the same time, such as the screen, there may be a charge for it.

As a note, it is worth noting the following. neither iPhone 12 mini nor iPhone 12 Pro Max are covered For this program, you will have to pay for the repair of the front speaker if you have one of them. In any case, if you contact Apple support, Check if your iPhone is turned off by serial number or IMEI by the program, and if so, they will help you fix it for free and provide additional information about the process.

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Source: i Padizate

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