WhatsApp has rolled out additional paid features for the WhatsApp Business app, known as: WhatsApp Business Extra.
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While the app and its functions are free to use, users who opt for a monthly subscription to the Premium version will have access to more sophisticated tools designed to stimulate the company’s development and expansion.
With WhatsApp Business Premium subscription, people will be able to enjoy two main benefits.
Firstly a WhatsApp website that offers businesses a professional online presence, making it easy for customers to find and communicate with them.
latter Multi-agent support and chat assignment on up to 10 devicesallows multiple people to communicate with customers from a single business account.
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For those who want to try WhatsApp Business Premium, the company is offering a 30-day free trial.
Users will need to enter payment information, but will not be charged until the end of the trial period. But, It is important to note that the tools cannot be subscribed individually, they can only be used for a monthly payment.
To subscribe to WhatsApp Business Premium (only for Android devices), users need to follow the steps below. It is important to note that this version is not yet available in all areas.
one. Tap the three-dot icon, go to ‘Settings’ or ‘Configuration’ and then ‘Premium’.
2. Tap on ‘Start Free Trial or Subscribe’.
(Interested: Spellcheck for WhatsApp: This is how you can enable it on Android and iOS).
Payments are managed through the Google Play Store If completed successfully, users can start using Premium immediately. Likewise, they have the ability to manage or cancel their subscription at any time.
If a user decides to stop using WhatsApp Business or switch to WhatsApp Messenger, their subscription will continue until they cancel. In case of phone number change, it will continue as long as the same Google account is used for payment.
Finally, a refund can be requested through the Google Play Store. However, if it is taken, the person can no longer use WhatsApp Business Premium.
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*This content was prepared with the help of artificial intelligence based on information received from the WhatsApp Help Center and reviewed by a journalist and an editor.
Source: Exame
