There have already been cases where the AI accepted orders incorrectly and the noisy environment in street safes created problems for accurate voice recognition.
Also, experts have concerns that artificial intelligence could lead to job losses in the fast food industry. Despite these concerns, companies believe the potential benefits, including increased sales due to continued speed improvements, will outweigh the initial challenges.
However, as McAuto’s counterparts continue to grow in popularity post-pandemic, understaffed organizations are looking to AI as a way to address workforce shortages and adapt to changing catering trends.
Source: Ferra
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