Canva is experiencing instability and going offline this Friday (01)

Users reported this Friday morning (01): Canva not accessed, graphic design software. The platform gave “error 500” and prevented editing of photos and images.

According to Down Detector, there was an increase in bug reports around 9:40 am (Brasília time). There were more than 380 error alerts close to 10 am.

Most people (56%) reported that it was having trouble connecting to the server. Almost 30% mentioned flaws in the web version of Canva, and 17% mentioned difficulties in implementation.

In tests by Technology World, the site did not connect and showed the message “server error”. That means something is wrong with our system.”

As always in these moments, people used X (formerly Twitter) to talk about the situation. Users asked if the instability was general or if they were the “unlucky” ones. Check out some of the stories below:

Canva has shut down

YYYYYYYY pic.twitter.com/mnkIgfsclZ

— Aeris (@Sakatoboo) September 1, 2023

As a marketing professional, I’m a lousy designer, so I’m calling on CANVA to have some fun.

I have a delivery today, I stayed home to do it and CANVA provides it pic.twitter.com/iQTFDW2tIG

— Rodrigo Moreira (@PrezadoRodrigo) September 1, 2023

Canva’s collapse is as desperate as the end of the world

— Krillin (@allancavalcant) September 1, 2023

Canva is closed and I have to make my art here. Do I need to submit a project today? pic.twitter.com/YzyLGHHFcM

— Lipe Neves (@nevesolipe) September 1, 2023

Canva down. Guys, let’s not have sex.

— Rayane Social Media (@Ranycbjr) September 1, 2023

For God’s sake, did canva crash?????????????
do not play with me

– nat (@nataliacrvg) September 1, 2023

Other side

Canva’s Status Profile acknowledged the problem with the software’s systems. A message posted around 10am reads “The problem has been identified and a fix is ​​being applied”.

Updating article…