Employees of the online store accept shoes and, if necessary, manually clean them and restore their appearance. Shoes are graded based on three criteria: “Like New,” “Somewhat Worn,” and “Somewhat Damaged.”
“Like new” – sneakers actually look new and are in almost perfect condition; “Slightly worn” – has minimal flaws, light wear, minor damage; “Minor defects”—small spots, some imperfections, and faded areas may be visible.
Source: Ferra

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